Overview Bankserv has confirmed that they encountered a major failure in the Primary Data Centre. All services have been restarted due to infrastructure challenges observed. All CNP transactions for Acquiring is currently being moved to their Secondary Data Centre
This is impacting all the major banks and they are working around the clock to restore services.
Feb 03, 2023 - 08:20 SAST
Investigating - We are currently investigating this issue.
Feb 03, 2023 - 08:04 SAST
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.
Peach card processing platform
Operational
90 days ago
100.0
% uptime
Today
Checkout
Operational
90 days ago
100.0
% uptime
Today
Plugins and Platforms
Operational
90 days ago
100.0
% uptime
Today
Wix
Operational
90 days ago
100.0
% uptime
Today
Shopify
Operational
90 days ago
100.0
% uptime
Today
Magento
Operational
90 days ago
100.0
% uptime
Today
WooCommerce
Operational
90 days ago
100.0
% uptime
Today
PaySafe
Operational
90 days ago
100.0
% uptime
Today
Switch API Custom
Operational
90 days ago
100.0
% uptime
Today
Support
Operational
90 days ago
99.99
% uptime
Today
Console
?
Operational
90 days ago
100.0
% uptime
Today
Card portal (BIP)
?
Operational
90 days ago
100.0
% uptime
Today
Phone Support
Operational
90 days ago
100.0
% uptime
Today
Freshdesk Peach Payments Support email
Operational
90 days ago
100.0
% uptime
Today
Dashboard - Peach Payments
Operational
90 days ago
99.46
% uptime
Today
Third-party Platforms
?
Degraded Performance
90 days ago
100.0
% uptime
Today
Absa card acquiring
?
Operational
Nedbank card acquiring
Operational
Peach card acquiring
Operational
FNB card acquiring
Operational
EFT Secure
Operational
Masterpass
Operational
Issuing systems for Card processing
?
Degraded Performance
Mobicred
Operational
ApplePay
Operational
1ForYou
Operational
MPESA
Operational
A+
Operational
Payouts
Operational
90 days ago
100.0
% uptime
Today
Tyme bank card
Operational
90 days ago
100.0
% uptime
Today
Debit Orders
Operational
90 days ago
100.0
% uptime
Today
Instant EFT by Peach Payments
Operational
90 days ago
100.0
% uptime
Today
Planet Payments Multi Currency Payments
Operational
90 days ago
100.0
% uptime
Today
I&M Bank Acquiring - Kenya
Operational
90 days ago
100.0
% uptime
Today
PayPal
Operational
90 days ago
100.0
% uptime
Today
Equity Bank Kenya
Operational
90 days ago
100.0
% uptime
Today
I and M Bank Kenya
Operational
90 days ago
100.0
% uptime
Today
MCB Bank Mauritius
Operational
90 days ago
100.0
% uptime
Today
Payfelx
Operational
90 days ago
100.0
% uptime
Today
1Voucher
Operational
90 days ago
100.0
% uptime
Today
Peach Payments Plugin or API Update Notifications
?
Operational
90 days ago
100.0
% uptime
Today
Peach WooCommerce Plugin Update
?
Operational
Peach Magento Plugin Update
?
Operational
Peach Copy and Pay API
?
Operational
Peach Server to Server API
?
Operational
Peach Mobile SDK Updates and Changes
?
Operational
Peach NopCommerce Plugin Updates
?
Operational
Peach OpenCart Plugin Updates
?
Operational
Peach Shopify Plugin Updates
?
Operational
Peach Custom Host Checkout Redirect API Updates
?
Operational
Peach Wix Plugin Updates
?
Operational
PaySafe Update
?
Operational
Peach API Switch Custom Integration Update
Operational
90 days ago
100.0
% uptime
Today
MSDK Updates
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jan 31, 12:40 SAST
Investigating -
Dashboard access - Peach Payments Please note our Engineers are currently working to resolve the Access to the Dashboard. No other services should be affected by this and no transactions will be affected. dashboard.peachpayments.com
Jan 31, 12:09 SAST
Resolved -
This incident has been resolved.
Jan 25, 12:41 SAST
Update -
We are continuing to investigate this issue.
Jan 25, 10:45 SAST
Investigating -
Instant EFT by Peach Payments is unfortunately, experiencing some operational downtime. We are investigating the potential issue that may be causing any impact on our clients. We are working to identify the scope of impact and implement a solution as quickly as possible. This incident affects: π, π¦ Capitec, π¦ Standard Bank, π¦ FNB, π¦ Absa, and π¦ Nedbank.
Jan 25, 10:42 SAST
Resolved -
intermittent low conversion on Absa merchant accounts and aggregation accounts due to incident being investigated during period 3am - 7am
Jan 20, 05:30 SAST