Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.
Peach card processing platform
Operational
90 days ago
100.0
% uptime
Today
Checkout
Operational
90 days ago
100.0
% uptime
Today
Plugins and Platforms
Operational
90 days ago
100.0
% uptime
Today
Wix
Operational
90 days ago
100.0
% uptime
Today
Shopify
Operational
90 days ago
100.0
% uptime
Today
Magento
Operational
90 days ago
100.0
% uptime
Today
WooCommerce
Operational
90 days ago
100.0
% uptime
Today
PaySafe
Operational
90 days ago
100.0
% uptime
Today
Switch API Custom
Operational
90 days ago
100.0
% uptime
Today
Support
Operational
90 days ago
99.99
% uptime
Today
Console
?
Operational
90 days ago
100.0
% uptime
Today
Card portal (BIP)
?
Operational
90 days ago
100.0
% uptime
Today
Phone Support
Operational
90 days ago
100.0
% uptime
Today
Freshdesk Peach Payments Support email
Operational
90 days ago
100.0
% uptime
Today
Dashboard - Peach Payments
Operational
90 days ago
99.95
% uptime
Today
Third-party Platforms
?
Operational
90 days ago
100.0
% uptime
Today
Absa card acquiring
?
Operational
Nedbank card acquiring
Operational
Peach card acquiring
Operational
FNB card acquiring
Operational
EFT Secure
Operational
Masterpass
Operational
Issuing systems for Card processing
?
Operational
Mobicred
Operational
ApplePay
Operational
1ForYou
Operational
MPESA
Operational
A+
Operational
Payouts
Operational
90 days ago
100.0
% uptime
Today
Tyme bank card
Operational
90 days ago
100.0
% uptime
Today
Debit Orders
Operational
90 days ago
100.0
% uptime
Today
Instant EFT by Peach Payments
Operational
90 days ago
100.0
% uptime
Today
Planet Payments Multi Currency Payments
Operational
90 days ago
100.0
% uptime
Today
I&M Bank Acquiring - Kenya
Operational
90 days ago
100.0
% uptime
Today
PayPal
Operational
90 days ago
100.0
% uptime
Today
Equity Bank Kenya
Operational
90 days ago
100.0
% uptime
Today
I and M Bank Kenya
Operational
90 days ago
100.0
% uptime
Today
MCB Bank Mauritius
Operational
90 days ago
100.0
% uptime
Today
Payflex
Operational
90 days ago
100.0
% uptime
Today
1Voucher
Operational
90 days ago
100.0
% uptime
Today
Peach Payments Plugin or API Update Notifications
?
Operational
90 days ago
100.0
% uptime
Today
Peach WooCommerce Plugin Update
?
Operational
Peach Magento Plugin Update
?
Operational
Peach Copy and Pay API
?
Operational
Peach Server to Server API
?
Operational
Peach Mobile SDK Updates and Changes
?
Operational
Peach NopCommerce Plugin Updates
?
Operational
Peach OpenCart Plugin Updates
?
Operational
Peach Shopify Plugin Updates
?
Operational
Peach Custom Host Checkout Redirect API Updates
?
Operational
Peach Wix Plugin Updates
?
Operational
PaySafe Update
?
Operational
Peach API Switch Custom Integration Update
Operational
90 days ago
100.0
% uptime
Today
MSDK Updates
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
EFTSecure intermittent performance: duration: The incident started at 2023-03-15 09:30:30 Resolved at 2023-03-15 09:35:29 During this time it was observed intermittent performance of EFTSecure and potentially affected a limited number of transactions. Our engineers have resolved at 2023-03-15 09:35:29
Mar 15, 12:28 SAST
Completed -
The scheduled maintenance has been completed.
Mar 14, 21:30 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 20:32 SAST
Scheduled -
Mastercard South Africa NGGB Network Routing maintenance activity. Nedbank - Disaster Recovery Mastercard Interface Processor is processing software that interfaces with Mastercard's Global Payment System
The change will affect our Disaster Recovery Mastercard Interface Processor is processing software that interfaces with Mastercard's Global Payment System which means inflight traffic may be affected.
We have the primary Mastercard Interface Processor in place to carry the load.
This means MasterCard will be migrating and during that time MasterCard transactions will be affected.
Change date/time: March 14th 8:30 pm SA time
Mar 8, 13:24 SAST
Completed -
The scheduled maintenance has been completed.
Mar 13, 06:00 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 23:00 SAST
Scheduled -
Nedbank Monthly Production Deployment from: Sunday, March 12th 11 PM - Monday, March 13th until 6 AM During this time Nedbank's Acquiring services may be affected during this period.
Operational disruptions are not expected, but should you experience any issues beyond this timeframe - please escalate to: support@peachpayments.com
Peach Payments support will then provide the needed information to Nedbank.
Mar 10, 14:56 SAST
Resolved -
This incident has been resolved.
Mar 10, 14:46 SAST
Update -
We are continuing to monitor for any further issues.
Mar 10, 14:46 SAST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 10, 10:03 SAST
Investigating -
We are currently investigating changes made by Shopify which are causing HTTP 500 errors: The payment is completed on Shopify. On redirect back to the store, the customer will see the HTTP 500 errors. The transactions will show as processed on Peach dashboard. The transactions will still be updated on the Shopify store by webhooks.
Mar 10, 09:31 SAST