Investigating - Please Note: Afribank bank is currently disabled on our EFTsecure service due to Technical issues on their banking Portal.
Aug 5, 13:00 SAST
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.
Peach card processing platform
Operational
90 days ago
100.0
% uptime
Today
Checkout
Operational
90 days ago
100.0
% uptime
Today
Plugins and Platforms
Operational
90 days ago
98.84
% uptime
Today
Wix
Operational
90 days ago
100.0
% uptime
Today
Shopify
Operational
90 days ago
100.0
% uptime
Today
Magento
Operational
90 days ago
100.0
% uptime
Today
WooCommerce
Operational
90 days ago
100.0
% uptime
Today
PaySafe
Operational
90 days ago
94.24
% uptime
Today
Support
Operational
90 days ago
100.0
% uptime
Today
Console
?
Operational
90 days ago
100.0
% uptime
Today
Card portal (BIP)
?
Operational
90 days ago
100.0
% uptime
Today
Phone Support
Operational
90 days ago
100.0
% uptime
Today
Freshdesk Peach Payments Support email
Operational
90 days ago
100.0
% uptime
Today
Third-party Platforms
?
Degraded Performance
90 days ago
99.89
% uptime
Today
Absa card acquiring
?
Operational
Nedbank card acquiring
Operational
Peach card acquiring
Operational
FNB card acquiring
Operational
EFT Secure
Degraded Performance
Masterpass
Operational
Issuing systems for Card processing
?
Operational
Mobicred
Operational
ApplePay
Operational
1ForYou
Operational
MPESA
Operational
A+
Operational
Payouts
Operational
90 days ago
99.67
% uptime
Today
Tyme bank card
Operational
90 days ago
100.0
% uptime
Today
Debit Orders
Operational
90 days ago
100.0
% uptime
Today
Instant EFT
Operational
90 days ago
100.0
% uptime
Today
Planet Payments Multi Currency Payments
Operational
90 days ago
100.0
% uptime
Today
I&M Bank Acquiring - Kenya
Operational
90 days ago
100.0
% uptime
Today
Peach Payments Plugin or API Update Notifications
?
Operational
Peach WooCommerce Plugin Update
?
Operational
Peach Magento Plugin Update
?
Operational
Peach Copy and Pay API
?
Operational
Peach Server to Server API
?
Operational
Peach Mobile SDK Updates and Changes
?
Operational
Peach NopCommerce Plugin Updates
?
Operational
Peach OpenCart Plugin Updates
?
Operational
Peach Shopify Plugin Updates
?
Operational
Peach Custom Host Checkout Redirect API Updates
?
Operational
Peach Wix Plugin Updates
?
Operational
PaySafe Update
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
As you may already be aware, yesterday our helpdesk automation triggered an automation rule and sent an e-mail notification every hour. Our team was able to resolve this issue. We'd like to apologise once again for any inconvenience this may have caused.
Thank you for your patience and understanding. If you have any questions or come across any issues, please let us know, we're here to help.
Aug 10, 10:03 SAST
Resolved -
This incident has been resolved.
Aug 8, 11:33 SAST
Update -
We are continuing to investigate this issue.
Aug 6, 14:34 SAST
Update -
We are continuing to investigate this issue.
Aug 6, 13:57 SAST
Update -
CAPITEC CLEARING PROBLEM: Please note Capitec is experiencing infrastructure problems which is delaying clearing of deposits to Capitec Bank accounts. Capitec is committed to correcting the problem but they do not have an ETA.
Aug 5, 16:36 SAST
Update -
Please Note: Capitec bank is currently disabled on our EFTsecure service due to Technical issues on their banking Portal.
Aug 5, 13:01 SAST
Investigating -
Please Note: Capitec is currently experiencing intermittent Cloudflare problems. Some transactions through Capitec may be affected.
Aug 2, 14:39 SAST
Resolved -
This incident has been resolved.
Aug 5, 10:41 SAST
Investigating -
Please Note: Investec bank is currently disabled on our EFTsecure service due to Technical issues on their banking Portal.
Aug 4, 10:05 SAST
Completed -
The scheduled maintenance has been completed.
Aug 4, 20:00 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 14:01 SAST
Scheduled -
We at Peach Payments have a number of requests to improve our processing and added security features to ensure PCI compliance.
Our security team will be migrating all traffic over to our new enhanced endpoint permanently. The schedule for the legacy oppwa.com URL is as follows:
June 30, 2022: Temporary 10-minute cutover to the enhanced endpoint July 14, 2022: Temporary 30-minute cutover to the enhanced endpoint July 28, 2022: Permanent cutover to the enhanced endpoint If your organization also uses the legacy ctpe.io (XML) URL, please note that the schedule for this URL is as follows:
July 7, 2022: Temporary 10-minute cutover to the enhanced endpoint July 21, 2022: Temporary 30-minute cutover to the enhanced endpoint August 4, 2022: Permanent cutover to the enhanced endpoint
Resolved -
This incident has been resolved.
Jul 30, 15:18 SAST
Investigating -
Nedbank confirmed of an issue with authentication on Nedbank-issued cards. Since 9 am. A Nedbank team have logged a severity 1 incident process and is underway. Nedbank are working on resolving this.
Jul 29, 11:20 SAST
Resolved -
This incident has been resolved.
Jul 30, 11:20 SAST
Monitoring -
Masterpass has resolved the issue and notified Peach Payments: Please note that the Masterpass service recovered at 16:16, and the platform has been stable since then. We will continue to monitor.
An update will follow on the root cause.
Jul 29, 17:49 SAST
Update -
Masterpass team have provided a update to Peach: Update
Kindly note that the Masterpass service is still currently unavailable. Our teams are working with our hosting provider to the service operational again.
We do apologize for the inconvenience caused.
Jul 29, 15:22 SAST
Update -
Kindly note that Masterpass is still currently unavailable. We are waiting on our hosting provider to Resolver the issue.
We do apologize for the inconvenience caused.
A further update will follow.
Jul 29, 14:46 SAST
Investigating -
Masterpass team have notified Peach Payments: Kindly note that we are currently having connectivity issues with our Hosting provider. Our support teams are working to resolve the issue as soon as possible.