All Systems Operational

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Uptime over the past 90 days. View historical uptime.
Peach card processing platform Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
90 days ago
100.0 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring ? Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Operational
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing ? Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Operational
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
99.85 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
99.85 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 6, 2025
1Voucher planned maintenance
Completed - The scheduled maintenance has been completed.
Feb 6, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 01:00 SAST
Scheduled - Flash Team will be performing planned maintenance on 1Voucher from 01:00 to 05:00 on Thursday, 6 February. The team has various safeguards in place but the system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 4, 11:28 SAST
Feb 5, 2025

No incidents reported.

Feb 4, 2025
Payment Link WhatsApp messages are paused
Resolved - The issue has been resolved.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 4, 15:29 SAST
Investigating - We are currently experiencing an issue where our Payment Link WhatsApp messages are paused. Our team is investigating the issue with utmost urgency and working to resolve it as soon as possible.

All other sending options are available and the payment links are fully operational.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 29, 15:28 SAST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
1Voucher Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 02:00 SAST
Scheduled - Please note that the 1Voucher payment method will be undergoing planned maintenance from 02:00AM to 05:00AM on Friday, 31 January. During this period, you may experience intermittent downtime on 1Voucher payments.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 30, 16:31 SAST
Jan 30, 2025
Mobicred Degraded performance
Resolved - This incident has been resolved. Merchants' customers can now complete payment using Mobicred.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 30, 17:03 SAST
Investigating - Mobicred is currently experiencing degraded performance resulting in merchants' customers not being able to complete payment due to timeout. Our team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 30, 13:32 SAST
Nedbank Direct EFT - IOS degraded performance
Resolved - This incident has been resolved.
Jan 30, 15:06 SAST
Investigating - We are seeing iOS/Safari issues where Nedbank Direct EFT is not loading in i-frames - we are working with our Nedbank partners to remedy this problem as soon as possible
Mar 14, 10:47 SAST
In-Store Services Unavailable
Resolved - This incident has been resolved. All transactions are now being processed successfully on Peach Devices.
Jan 30, 13:59 SAST
Monitoring - We confirm that the In Store services are now available. A fix has been implemented and our team is monitoring the results.
Jan 27, 09:37 SAST
Update - We are continuing to investigate this issue.
Jan 27, 09:12 SAST
Investigating - We are currently experiencing an issue where In-Store transactions are failing. Online transactions are not impacted. Our team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 27, 09:10 SAST
Intermittent downtime to partner - 1ForYou
Resolved - This event has been resolved
Jan 30, 07:16 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 29, 22:22 SAST
Update - 1Voucher confirms their teams are actively working to resolve this issue and apologise for any inconvenience caused.
Jan 29, 21:32 SAST
Investigating - We are experiencing intermittent downtime with our downstream partner, 1ForYou. We have escalated the matter for their teams to investigate further.
We will continue to monitor and report on status change until the connection recovers.
What you may experience with this payment method: Intermittent "timeout" or "declines"
Jan 29, 20:27 SAST
Jan 29, 2025
Jan 28, 2025
Instore planned maintenance
Completed - The planned maintenance has been completed.
Jan 28, 02:42 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 01:30 SAST
Scheduled - We will be performing planned maintenance on Peach in-store services from 01:30 to 03:30 SAST on Tuesday, 28 January 2025. Online transactions are not impacted. We have various safeguards in place but the system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 27, 14:42 SAST
Jan 27, 2025
Jan 26, 2025
In Store Services Unavailable
Resolved - The issue has been identified and a fix has been deployed. Transactions are processing successfully now.

Our engineers are actually monitoring. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 26, 17:30 SAST
Investigating - We are currently experiencing an issue where intermittent declined transactions are being observed through on our in-store devices only. Online transactions are not impacted. Our team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 26, 16:44 SAST
In Store Services Unavailable
Resolved - The issue has been resolved and all transactions are now being processed successfully on Peach Devices.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 26, 14:43 SAST
Identified - The issue has been identified and a temporary fix has been deployed. Transactions are processing successfully but however, there will be intermittent failures until the permanent fix is deployed.

Our engineers are working on it and we will continue to update this status page as we make progress.
Jan 26, 14:19 SAST
Investigating - We are currently experiencing an issue where transactions are not going through on our in-store devices only. Online transactions are not impacted. Our team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jan 26, 11:34 SAST
Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

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