Investigating - We are seeing iOS/Safari issues where Nedbank Direct EFT is not loading in i-frames - we are working with our Nedbank partners to remedy this problem as soon as possible
Mar 14, 2024 - 10:47 SAST
Mar 14, 2024 - 10:47 SAST
About This Site
Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.
Peach card processing platform
Operational
Checkout
Operational
Plugins and Platforms
Operational
Magento
Operational
WooCommerce
Operational
PaySafe
Operational
Shopify
Operational
Payment API
Operational
Wix
Operational
Payment Links
Operational
PaySafe
Operational
Support
Operational
Console
?
Operational
Card portal (BIP)
?
Operational
Phone Support
Operational
Freshdesk Peach Payments Support email
Operational
Dashboard - Peach Payments
Operational
Third-party Platforms
?
Degraded Performance
1Voucher
Operational
A+
Operational
Absa card acquiring
?
Operational
ApplePay
Operational
Capitec Pay
Operational
Debit Orders
Operational
EFT Secure
Operational
Equity Bank Kenya
Operational
FinChoice
Operational
FNB card acquiring
Operational
I&M Bank Acquiring - Kenya
Operational
Instant EFT by Peach Payments
Operational
Issuing systems for Card processing
?
Operational
Nedbank card acquiring
Operational
MCB Bank Mauritius
Operational
Mobicred
Operational
MPESA
Operational
Nedbank Direct EFT
Degraded Performance
Payflex
Operational
PayPal
Operational
Payouts
Operational
Peach card acquiring
Operational
Planet Payments Multi Currency Payments
Operational
Scan to Pay (Masterpass)
Operational
Standard Bank card acquiring
Operational
Tyme bank card
Operational
Peach Payments Plugin or API Update Notifications
?
Operational
Peach WooCommerce Plugin Update
?
Operational
Peach Magento Plugin Update
?
Operational
Peach Copy and Pay API
?
Operational
Peach Server to Server API
?
Operational
Peach Mobile SDK Updates and Changes
?
Operational
Peach NopCommerce Plugin Updates
?
Operational
Peach OpenCart Plugin Updates
?
Operational
Peach Shopify Plugin Updates
?
Operational
Peach Custom Host Checkout Redirect API Updates
?
Operational
Peach Wix Plugin Updates
?
Operational
PaySafe Update
?
Operational
Payments API Custom Integration Update
Operational
MSDK Updates
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
BSA Scheduled Maintenance Notice - TymeBank [RealTymePay]
Sep 9, 2024 02:00-04:30 SAST
Please note below scheduled maintenance from TymeBank:
Change Type - BankServAfrica Scheduled maintenance downtime on RPP service.
DateTime - 02:00 – 04:30 9 September SAST.
Estimated maintenance period - 2,5 hours.
Notes:
INTRABANK instructions will function as normal.
All INTERBANK instructions will route via RTC. RPP routing will be off during this window.
If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted on Sep 06, 2024 - 15:17 SAST
Change Type - BankServAfrica Scheduled maintenance downtime on RPP service.
DateTime - 02:00 – 04:30 9 September SAST.
Estimated maintenance period - 2,5 hours.
Notes:
INTRABANK instructions will function as normal.
All INTERBANK instructions will route via RTC. RPP routing will be off during this window.
If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted on Sep 06, 2024 - 15:17 SAST
Maintenance 2: 018/2024 BankservAfrica Network Upgrade changes
Sep 22, 2024 00:15-05:00 SAST
BankservAfrica will upgrade the Managed Network Service (MNS) firmware and software of the MSE devices and core switches in Randburg, Selby and Teraco Isando. These changes are pertinent from a governance and audit perspective to bring all these devices to the latest recommended firmware version to ensure overall stability on the MNS.
All network changes have been planned with minimal impact; however, there might be intermittent network disruption during these change windows for all inbound connections to Selby and Randburg and Teraco sites respectively when the switches reboot during the individual changes.
Implementation will be conducted at the below times. Note that although five hours has been allocated to the implementations per change, the actual implementations will likely take only a fraction of the time allocated. The remainder of the time will be utilised for monitoring network stability and performance post implementation.
Part 2 - Selby MSEs and core switches upgrade change
Randburg hosted services will be unreachable for 30 minutes. There is potential impact to the following services, to minimise impact one device will be upgraded at a time and services will be switched to Randburg for the duration of the change.
o PayShap
o API Connections for AVS-R and RTC
o Delivery
o AC Batch (Mandates & Collections), AC Realtime Mandates
o AVS Batch and AVS-R
o RTC (Batch and Realtime)
o Fraud Intelligence (previously TFM)
o CNP (DNS)
o Card Online [ATM, POS SMS (Debit Card), POS DMS (Credit Card)]
o Cash Logix Administrator
o TCIB
o BSA Website, Member Centre & Fraud Intelligence Community Portal
o OnBase
If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted on Sep 03, 2024 - 06:33 SAST
All network changes have been planned with minimal impact; however, there might be intermittent network disruption during these change windows for all inbound connections to Selby and Randburg and Teraco sites respectively when the switches reboot during the individual changes.
Implementation will be conducted at the below times. Note that although five hours has been allocated to the implementations per change, the actual implementations will likely take only a fraction of the time allocated. The remainder of the time will be utilised for monitoring network stability and performance post implementation.
Part 2 - Selby MSEs and core switches upgrade change
Randburg hosted services will be unreachable for 30 minutes. There is potential impact to the following services, to minimise impact one device will be upgraded at a time and services will be switched to Randburg for the duration of the change.
o PayShap
o API Connections for AVS-R and RTC
o Delivery
o AC Batch (Mandates & Collections), AC Realtime Mandates
o AVS Batch and AVS-R
o RTC (Batch and Realtime)
o Fraud Intelligence (previously TFM)
o CNP (DNS)
o Card Online [ATM, POS SMS (Debit Card), POS DMS (Credit Card)]
o Cash Logix Administrator
o TCIB
o BSA Website, Member Centre & Fraud Intelligence Community Portal
o OnBase
If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted on Sep 03, 2024 - 06:33 SAST
Maintenance 3: 018/2024 BankservAfrica Network Upgrade changes
Oct 13, 2024 00:15-05:00 SAST
BankservAfrica will upgrade the Managed Network Service (MNS) firmware and software of the MSE devices and core switches in Randburg, Selby and Teraco Isando. These changes are pertinent from a governance and audit perspective to bring all these devices to the latest recommended firmware version to ensure overall stability on the MNS.
All network changes have been planned with minimal impact; however, there might be intermittent network disruption during these change windows for all inbound connections to Selby and Randburg and Teraco sites respectively when the switches reboot during the individual changes.
Implementation will be conducted at the below times. Note that although five hours has been allocated to the implementations per change, the actual implementations will likely take only a fraction of the time allocated. The remainder of the time will be utilised for monitoring network stability and performance post implementation.
Part 3 - Teraco Isando MSEs and core switches upgrade change
All Xconnects and AWS hosted services will be unreachable for 30 minutes. AWS services will have no mitigation as they are currently solely hosted in Teraco Isando. Customers with alternative connectivity will failover to their DR connectivity. Customers without alternative connectivity will be down for the duration of the core switch upgrade. Anticipated downtime will impact the following services:
o API connections for AVS-R and RTC, AC
o Delivery (SBSA)
o All connections from on-prem to AWS [ AC Realtime (on prem) to AC Batch (AWS) && AVS-R (on prem) to AVS Batch (AWS)]
o Payshap
If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted on Sep 03, 2024 - 06:36 SAST
All network changes have been planned with minimal impact; however, there might be intermittent network disruption during these change windows for all inbound connections to Selby and Randburg and Teraco sites respectively when the switches reboot during the individual changes.
Implementation will be conducted at the below times. Note that although five hours has been allocated to the implementations per change, the actual implementations will likely take only a fraction of the time allocated. The remainder of the time will be utilised for monitoring network stability and performance post implementation.
Part 3 - Teraco Isando MSEs and core switches upgrade change
All Xconnects and AWS hosted services will be unreachable for 30 minutes. AWS services will have no mitigation as they are currently solely hosted in Teraco Isando. Customers with alternative connectivity will failover to their DR connectivity. Customers without alternative connectivity will be down for the duration of the core switch upgrade. Anticipated downtime will impact the following services:
o API connections for AVS-R and RTC, AC
o Delivery (SBSA)
o All connections from on-prem to AWS [ AC Realtime (on prem) to AC Batch (AWS) && AVS-R (on prem) to AVS Batch (AWS)]
o Payshap
If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted on Sep 03, 2024 - 06:36 SAST