Investigating - Please Note: Capitec is currently experiencing intermittent Cloudflare problems. Some transactions through Capitec may be affected.
Sep 08, 2022 - 07:33 SAST

About This Site

Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Peach card processing platform Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Switch API Custom Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
90 days ago
100.0 % uptime
Today
Absa card acquiring ? Operational
Nedbank card acquiring Operational
Peach card acquiring Operational
FNB card acquiring Operational
EFT Secure Operational
Masterpass Operational
Issuing systems for Card processing ? Operational
Mobicred Operational
ApplePay Operational
1ForYou Operational
MPESA Operational
A+ Operational
Payouts Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Peach API Switch Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022
Completed - The scheduled maintenance has been completed.
Sep 25, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 22:00 SAST
Scheduled - Tandem/Base24 Disaster Recovery (DR) Test

Dear Colleagues,

Description:
Tandem/Base24 Disaster Recovery test scheduled for – 24th September 2022 @ 22:00 to 25th September 2022 @05:00am

Applications in scope:

Tandem / Base24

Change Window:
Start: 24th September 2022 @ 22h00 (Preparation)
25th September 2022 @ 00:30 (Invoke DR)
End: 25th September 2022 @ 05h00

Downtime:
25th September 2022 @ 00:30 - Approx. 20mins Failover to DR
25th September 2022 @ 03:00 - Approx 20mins Failback to Prod

Testing Window:
Post-implementation has been arranged with various users for the various services impacted. Key resources will on-site to address any issues during the implementation.

The list of impacted consumer and provider applications are:

All Acquiring and Issuing transactions via these channels:
All ATM services
All POS transactions
Telephone Banking - Mobile Top-ups and RTC
Digital channels Prepaid purchases and Limit updates
3rd Party Link Merchants
Real Time Clearing transactions
LVP
Cash Send, Redemption
3D secure - Ecommerce Transactions
Hot card updates (XCOM)

3rd PARTY LINK PROVIDERS MERCHANT SERVICES HELPDESK:
The downtime period specified is a guide for any unexpected service disruption.
Incident Management remains available during this period, with the Command Centre as your first point of contact.

Justification:
The Change is required to conform to regulatory requirements around Business Recovery Planning and to achieve the PASA compliance targets set for 2022.
Contacts:
Command Centre
Operations Call Centre
0861 832677 (Option 4)
networkops@absa.co.za

Sep 16, 16:38 SAST
Sep 24, 2022
Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.