All Systems Operational

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Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Peach card processing platform Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
99.9 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
99.5 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
90 days ago
99.89 % uptime
Today
Absa card acquiring ? Operational
Nedbank card acquiring Operational
Peach card acquiring Operational
FNB card acquiring Operational
EFT Secure Operational
Masterpass Operational
Issuing systems for Card processing ? Operational
Mobicred Operational
ApplePay Operational
1ForYou Operational
MPESA Operational
A+ Operational
Payouts Operational
90 days ago
99.67 % uptime
Today
Tyme bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022

No incidents reported.

May 19, 2022
Resolved - This incident has been resolved.
May 19, 09:47 SAST
Investigating - We have been informed by our Payouts partner and our banking partner that the payouts functionality is not being actioned.
Our team are currently working on identifying the issue and solving it.
Please bear with us.

May 18, 10:27 SAST
May 18, 2022
May 17, 2022
Resolved - We can confirm all calls are reaching our Peach support team and it seems there was a lag issue with the VOIP service which has been resolved.
May 17, 13:54 SAST
Investigating - We have raised a support ticket with our VOIP provider.
We are seeing intermitted call performance.
Please may you log a support ticket with your request until this has been resolved.

May 17, 11:56 SAST
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Resolved - Standard Bank duplicate transaction
We have raised this is Nedbank acquiring and Standard bank card issuing who are currently investigating the duplicate transactions being seen on Customers' statements.
Standard Bank and Nedbank are working on a solution.
At this time, we do not have any timelines.
Cardholders must be referred to a Standard bank.

May 13, 12:16 SAST
Investigating - We have raised this is Nedbank acquiring and Standard bank card issuing who are currently investigating the duplicate transactions being seen on Customers' statements.
Standard Bank and Nedbank are working on a solution.
At this time, we do not have any timelines.
Cardholders must be referred to standard bank.

May 13, 12:15 SAST
May 12, 2022

No incidents reported.

May 11, 2022
Resolved - This incident has been resolved.
May 11, 07:07 SAST
Investigating - We have raised an incident with Absa and we have received confirmation there is a Bankserv incident.
May 10, 13:14 SAST
May 10, 2022
May 9, 2022
Resolved - This incident has been resolved.
May 9, 21:47 SAST
Investigating - Standard bank users are seeing intermittent performance.
A ticket has been raised with Standard bank team.

May 9, 20:08 SAST
May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.