Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.
Peach card processing platform
Operational
90 days ago
100.0
% uptime
Today
Checkout
Operational
90 days ago
100.0
% uptime
Today
Plugins and Platforms
Operational
90 days ago
99.9
% uptime
Today
Wix
Operational
90 days ago
100.0
% uptime
Today
Shopify
Operational
90 days ago
100.0
% uptime
Today
Magento
Operational
90 days ago
100.0
% uptime
Today
WooCommerce
Operational
90 days ago
100.0
% uptime
Today
PaySafe
Operational
90 days ago
99.5
% uptime
Today
Support
Operational
90 days ago
100.0
% uptime
Today
Console
?
Operational
90 days ago
100.0
% uptime
Today
Card portal (BIP)
?
Operational
90 days ago
100.0
% uptime
Today
Phone Support
Operational
90 days ago
100.0
% uptime
Today
Freshdesk Peach Payments Support email
Operational
90 days ago
100.0
% uptime
Today
Third-party Platforms
?
Operational
90 days ago
99.89
% uptime
Today
Absa card acquiring
?
Operational
Nedbank card acquiring
Operational
Peach card acquiring
Operational
FNB card acquiring
Operational
EFT Secure
Operational
Masterpass
Operational
Issuing systems for Card processing
?
Operational
Mobicred
Operational
ApplePay
Operational
1ForYou
Operational
MPESA
Operational
A+
Operational
Payouts
Operational
90 days ago
99.67
% uptime
Today
Tyme bank card acquiring
Operational
90 days ago
100.0
% uptime
Today
Debit Orders
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
May 19, 09:47 SAST
Investigating -
We have been informed by our Payouts partner and our banking partner that the payouts functionality is not being actioned. Our team are currently working on identifying the issue and solving it. Please bear with us.
May 18, 10:27 SAST
Resolved -
We can confirm all calls are reaching our Peach support team and it seems there was a lag issue with the VOIP service which has been resolved.
May 17, 13:54 SAST
Investigating -
We have raised a support ticket with our VOIP provider. We are seeing intermitted call performance. Please may you log a support ticket with your request until this has been resolved.
May 17, 11:56 SAST
Resolved -
Standard Bank duplicate transaction We have raised this is Nedbank acquiring and Standard bank card issuing who are currently investigating the duplicate transactions being seen on Customers' statements. Standard Bank and Nedbank are working on a solution. At this time, we do not have any timelines. Cardholders must be referred to a Standard bank.
May 13, 12:16 SAST
Investigating -
We have raised this is Nedbank acquiring and Standard bank card issuing who are currently investigating the duplicate transactions being seen on Customers' statements. Standard Bank and Nedbank are working on a solution. At this time, we do not have any timelines. Cardholders must be referred to standard bank.
May 13, 12:15 SAST