All Systems Operational

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Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Uptime over the past 90 days. View historical uptime.
Peach card processing platform Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
99.92 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
99.64 % uptime
Today
Support Operational
90 days ago
99.99 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
99.97 % uptime
Today
Third-party Platforms ? Operational
90 days ago
100.0 % uptime
Today
Absa card acquiring ? Operational
Nedbank card acquiring Operational
Peach card acquiring Operational
FNB card acquiring Operational
EFT Secure Operational
Masterpass Operational
Issuing systems for Card processing ? Operational
Mobicred Operational
ApplePay Operational
1ForYou Operational
MPESA Operational
A+ Operational
Payouts Operational
90 days ago
100.0 % uptime
Today
Tyme bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 22, 2022

No incidents reported today.

Jan 21, 2022
Absa intermitted performance
Resolved - This incident has been resolved.
Jan 21, 16:31 SAST
Investigating - We are investigating a high than usual Absa transactions failure.
Jan 21, 11:50 SAST
Paysafe unavailable
Resolved - This incident has been resolved.
Jan 21, 09:24 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 00:10 SAST
Investigating - We are investigating.
Jan 20, 22:29 SAST
Jan 20, 2022
Standard Bank User Authorisation intermitted
Resolved - This incident has been resolved.
Jan 20, 18:56 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 17:00 SAST
Investigating - We are seeing intermitted downtime for Standard bank users and we have reached out to Standard Bank to advise.
Jan 20, 15:44 SAST
Incident: Investigating - VISA monitoring
Resolved - VISA Operation and Network teams have fully restored VISA Consumer Authentication Service (VCAS) latency as of 18:47 GMT.

VCAS Transaction Impact: During this time, Issuers would have experienced downgraded performance when attempting to complete VCAS authentication resulting in an increase of A – Attempts, MC - Merchant Cancelled, I – incomplete, and U - unavailable authentication statuses. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Attempts or Standard Electronic Commerce transactions.

VCAS Portal Impact: During this time Issuers may be experiencing intermittent inability to access the application or certain functionality within the VCAS portal. Consumer authentication processing was not impacted. If you're continuing to have issues accessing Portal application please clear your cache and refresh your browser.
Jan 20, 03:06 SAST
Investigating - VISA monitoring has detected intermittent issues processing VCAS consumer authentication (3DS) transactions. Issuers may be experiencing downgraded performance when attempting to complete VCAS authentication. Depending on merchant logic post authentication, impacted transactions may not have been authorized or would have been authorized as Standard Electronic Commerce transactions.

VISA engineers are currently engaged in resolving this issue. The next update will be within 1 hour or as the current status changes.

Please do not hesitate to contact your local VISA support team if you have any questions or concerns.
Jan 19, 19:53 SAST
Jan 19, 2022
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
Capitec and Standard bank cards seeing higher than usual rejections
Resolved - This incident has been resolved.
Jan 12, 19:27 SAST
Investigating - We have escalated this issue and and investigation is underway with Bankserv to identify why Standard Bank and Capitec cards are rejecting for ecommerce transactions
Jan 12, 17:39 SAST
Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

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