All Systems Operational
Peach card processing platform Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
99.84 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
99.23 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
Absa card acquiring ? Operational
Nedbank card acquiring Operational
Peach card acquiring Operational
FNB card acquiring Operational
EFT Secure Operational
Masterpass Operational
Issuing systems for Card processing ? Operational
Mobicred Operational
ApplePay Operational
1ForYou Operational
MPESA Operational
A+ Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 23:45 SAST
Scheduled - Network support team will be performing network maintenance on the Masterpass platform. All Masterpass services will be affected.
Kindly note the planned work has been moved to Thursday 16th September 2021 and will commence at 23:59 hours.
Masterpass customers will not be able to transact during this time.
Sep 16, 23:45 SAST
Past Incidents
Sep 16, 2021

No incidents reported today.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021
Resolved - This incident has been resolved.
Sep 8, 08:39 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 08:24 SAST
Investigating - Absa have confirmed that their digital banking systems are unavailable since approximately 6h30 this morning. As a result Absa card holders are unable to authenticate transactions online or via their App thus causing all transactions requiring authentication to "time out"
Absa are investigating
Sep 8, 08:01 SAST
Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.

Sep 2, 2021

No incidents reported.