All Systems Operational

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Peach card processing platform Operational
90 days ago
99.95 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Peach Payout Services Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
99.51 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
96.66 % uptime
Today
Shopify Operational
90 days ago
99.98 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
99.98 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
90 days ago
99.99 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring ? Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
99.92 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Operational
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
Happy Pay Operational
90 days ago
100.0 % uptime
Today
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing ? Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Operational
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
ZeroPay Operational
Pay by bank EFT Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
99.96 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
99.96 % uptime
Today
In-store card processing - Nedbank Card Present Operational
90 days ago
99.95 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Upgrade 4: Nedbank Postilion RealTime OS and SQL – 14 August 2025 Aug 14, 2025 00:00-03:30 SAST

Nedbank will be updating their Postilion RealTime Operating System and SQL version from 00:00 (midnight) to 03:30 on 14 August 2025. The system might be affected intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Posted on Aug 06, 2025 - 08:53 SAST
Aug 13, 2025
Completed - The scheduled maintenance has been completed.
Aug 13, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 01:00 SAST
Scheduled - Capitec will be doing planned maintenance on the App this Wednesday.
Please take note of the time and impacts outlined below.

The team will be on standby ready to support.
Details:
Date: Wednesday 13 August 2025
Time: From 01:00 AM to 04:00 AM - (3 Hours)
Impacted Applications: APP and Capitec Pay
*This may affect Card transaction for Capitec Card holders

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 12, 18:50 SAST
Completed - The scheduled maintenance has been completed.
Aug 13, 03:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 00:00 SAST
Scheduled - Nedbank will be updating their Postilion RealTime Operating System and SQL version from 00:00 (midnight) to 03:30 on 13 August 2025. The system might be affected intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 6, 08:51 SAST
Aug 12, 2025
Completed - The scheduled maintenance has been completed.
Aug 12, 03:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 00:00 SAST
Scheduled - Nedbank will be updating their Postilion RealTime Operating System and SQL version from 00:00 (midnight) to 03:30 on 12 August 2025. The system might be affected intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 6, 08:48 SAST
Aug 11, 2025
Completed - The scheduled maintenance has been completed.
Aug 11, 03:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 00:00 SAST
Scheduled - Nedbank will be updating their Postilion RealTime Operating System and SQL version from 00:00 (midnight) to 03:30 on 11 August 2025. The system might be affected intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 6, 08:46 SAST
Aug 10, 2025
Completed - The scheduled maintenance has been completed.
Aug 10, 07:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 01:00 SAST
Scheduled - Paysoft will be performing planned maintenance on their platform from 01:00 to 07:00 on Sunday, 10 August 2025. The system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 6, 12:55 SAST
Completed - The scheduled maintenance has been completed.
Aug 10, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 01:01 SAST
Scheduled - Nedbank will be performing planned maintenance on their platform from 01:00 to 06:00 on Sunday, 10 August 2025. The system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 7, 09:19 SAST
Completed - The scheduled maintenance has been completed.
Aug 10, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 01:01 SAST
Scheduled - Capitec will be performing planned maintenance on their Core Banking system from 01:00 to 04:00 on Sunday, 10 August 2025. The system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 8, 14:41 SAST
Aug 9, 2025
Completed - The scheduled maintenance has been completed.
Aug 9, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 00:00 SAST
Scheduled - Nedbank will be performing planned maintenance on their platform from 00:00 (midnight) to 06:00 on Saturday, 9 August 2025. The system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 7, 09:17 SAST
Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025
Resolved - This incident has been resolved.
Aug 6, 07:36 SAST
Monitoring - The issue has been resolved. The team is actively monitoring.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 4, 13:03 SAST
Update - We are continuing to investigate this issue.
Aug 4, 11:29 SAST
Investigating - Capitec pay is currently experiencing issues. The team is investigating, and we will keep you updated as they progress.

Date: Monday 4 August 2025
Time: 11:10am ongoing
Impact: Full downtime on payment and Open Banking data services.

We apologise for any inconvenience caused and will continue to update this status page as they make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 4, 11:28 SAST
Aug 5, 2025

No incidents reported.

Aug 4, 2025
Resolved - The issue has been resolved.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 4, 05:27 SAST
Monitoring - The issue has been identified and our engineer has restored the Instore services. Our team is currently monitoring and will continue to update this status page as we make progress.
Aug 3, 18:03 SAST
Update - In-store services are currently down. Our team is investigating the issue and working to resolve it as soon as possible.
Aug 3, 17:12 SAST
Update - Peach Aggregations and Shopify and Wix merchant services have been restores.

Peach In-store POS is degraded.

Aug 3, 16:49 SAST
Update - Some card present POS merchant may be impacted until the incident is resolved.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 3, 16:08 SAST
Update - Some card present POS merchant may be impacted until the incident is resolved.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 3, 16:06 SAST
Investigating - Peach Card Present POS
Card present transactions are down, and there's also a small impact on card-not-present transactions for some Aggregated merchants.
ISO - (Independent Sales Organisations) merchants are not impacted
Impacted platforms
Wix Shopify

Aug 3, 15:46 SAST
Completed - The scheduled maintenance has been completed.
Aug 4, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 01:00 SAST
Scheduled - The Capitec Pay Team have a planned feature release scheduled which may result in downtime for Capitec Pay and Open Banking Data Products.

Date: Monday 4 August 2025
Time: 01:00 - 03:00 (approximately 30 minutes of potential downtime in this frame)

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 1, 20:43 SAST
Aug 3, 2025
Completed - The scheduled maintenance has been completed.
Aug 3, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 01:00 SAST
Scheduled - Capitec's Retail Bank IT will be conducting essential maintenance on Sunday 3 August 2025 from 01:00AM to 02:00AM. During this time, Capitec Pay and the App will be unavailable.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 1, 20:44 SAST
Aug 2, 2025

No incidents reported.

Aug 1, 2025
Resolved - This incident has been resolved.
Aug 1, 20:43 SAST
Investigating - Capitec is currently experiencing issues with their app, this is affecting both Cards and Capitec Pay. Capitec team are in sessions to resolve the issue.

We apologise for any inconvenience caused and will continue to update this status page as they make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 1, 12:43 SAST
Resolved - This incident has been resolved.
Aug 1, 18:06 SAST
Update - We are still experiencing a delay with transactions appearing on the dashboard. Our teams are actively working to resolve this as soon as possible.

If you have any questions or concerns with regards to a transaction that has been processed, please contact support@peachpayments.com or your account manager and we will be happy to assist.

Aug 1, 15:08 SAST
Monitoring - A fix has been implemented and service is stabilizing. We are continuing to monitor performance closely and will provide further updates as needed.
Aug 1, 08:58 SAST
Investigating - We are currently experiencing a delay of up to two hours in transactions reflecting on the dashboard.

Please note that this does not affect transactions processing, transactions are being processed successfully, and our team is actively working to resolve this. We apologise for any inconvenience caused and will continue to update this status page as we make progress.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Aug 1, 08:34 SAST
Jul 31, 2025

No incidents reported.

Jul 30, 2025
Completed - The scheduled maintenance has been completed.
Jul 30, 04:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 04:00 SAST
Scheduled - We will be performing planned maintenance on one of our Nedbank integration from 4:00 AM to 4:30 AM SAST on Wednesday 30 July 2025. This maintenance window may affect some E-commerce aggregation merchants transacting via Nedbank.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Jul 29, 13:10 SAST