All Systems Operational

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Uptime over the past 90 days. View historical uptime.
Peach card processing platform Operational
90 days ago
99.97 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
90 days ago
100.0 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring ? Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Operational
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing ? Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Operational
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
99.85 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
99.85 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Sandbox payout planned maintenance Feb 16, 2025 14:00-15:00 SAST
Scheduled - Peach Payouts service provider will be performing planned maintenance on sandbox environment on Sunday afternoon, 16 February 2025. The system might be down intermittently for the duration of the maintenance.

In the event that you are making use of FTP, you will be affected and you will require new FTP credentials for the feature. Kindly reach out to support@peachpayments.com to obtain new credentials.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 13, 2025 - 15:27 SAST
Network services planned maintenance Feb 23, 2025 04:00-07:00 SAST
Peach Platform Team will be performing mandatory firewall enhancements in the data centres to improve network services from 04:00 SAST to 07:00 SAST on Sunday, 23 February. These upgrades are part of the strategic commitment to modernisation and will enhance both operational efficiency and security.

The system might be down intermittently during the fail over to alternative devices and infrastructure for around 30 seconds and there is no impact to services during the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted on Feb 13, 2025 - 05:59 SAST
Peach API planned maintenance Feb 26, 2025 03:00-04:00 SAST
We will be performing planned maintenance on the below products:
COPYandPAY,
Server-to-Server,
Standalone 3DS,
Recurring Payments and
Checkout

as from 03:00 SAST to 04:00 SAST on Wednesday, 26 February 2025. We have various safeguards in place and there is no anticipated downtime during the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted on Feb 20, 2025 - 14:29 SAST
Past Incidents
Feb 20, 2025

No incidents reported today.

Feb 19, 2025
Capitec Pay payment issues
Resolved - This incident has been resolved.
Feb 19, 09:03 SAST
Investigating - Capitec Pay is currently experiencing payment issues. The team is investigating, and we will keep you updated as they progress.

We apologise for any inconvenience caused and will continue to update this status page as they make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 19, 08:34 SAST
Flash 1voucher planned maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 01:00 SAST
Scheduled - Flash team will be performing planned maintenance on 1voucher from 01:00 to 05:00 on Wednesday, 19 February. The system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 18, 14:57 SAST
Feb 18, 2025
Major network outage on Nedbank
Resolved - This incident has been resolved.
Feb 18, 08:07 SAST
Update - We are continuing to monitor for any further issues.
Feb 16, 11:40 SAST
Update - We are continuing to monitor for any further issues.
Feb 16, 08:03 SAST
Monitoring - Nedbank has confirmed a fix and that the system is now stable. We are monitoring the results.
Feb 16, 08:01 SAST
Update - Nedbank team is still investigating the issue. Transactions are affected intermittently over a period of few minutes.
Feb 15, 12:22 SAST
Investigating - Nedbank Team has advised that they are currently experiencing major network outage resulting in merchants' customers not being able to process card payments intermittently. Nedbank team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 15, 10:32 SAST
Feb 17, 2025

No incidents reported.

Feb 16, 2025
Feb 15, 2025
Feb 14, 2025
Nedbank Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 22:31 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 22:30 SAST
Scheduled - Nedbank will be conducting maintenance at 10.30PM SAT, February 14, 2025. The system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 14, 16:11 SAST
Feb 13, 2025
Nedbank Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 13, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 22:00 SAST
Scheduled - Nedbank will be conducting maintenance from 22:00 SAT, February 12, 2025 to 05:00 SAT, February 13, 2025. The system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 12, 16:37 SAST
Feb 12, 2025
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Nedbank Card Acquiring Downstream
Resolved - This incident has been resolved.
Feb 7, 18:08 SAST
Monitoring - The issue has been resolved. Merchants' customer can now transact using Nedbank services.

We apologise for any inconvenience caused and thank you for your patience while the Nedbank Team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 7, 16:36 SAST
Update - Nedbank Card acquiring is currently experiencing degraded performance resulting in merchants' customers not being able to process card payments. Our team is investigating the issue and working to resolve it as soon as possible.
Feb 7, 16:00 SAST
Investigating - We are currently investigating the issue
Feb 7, 15:58 SAST
Feb 6, 2025
1Voucher planned maintenance
Completed - The scheduled maintenance has been completed.
Feb 6, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 01:00 SAST
Scheduled - Flash Team will be performing planned maintenance on 1Voucher from 01:00 to 05:00 on Thursday, 6 February. The team has various safeguards in place but the system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Feb 4, 11:28 SAST
← Incident History Powered by Atlassian Statuspage