Investigating - We are currently experiencing an issue with Google Pay Processing . Our team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Mar 19, 2025 - 11:01 SAST

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Peach card processing platform Degraded Performance
90 days ago
99.97 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
99.99 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
99.98 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
99.99 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
99.97 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
90 days ago
100.0 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring ? Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Operational
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing ? Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Operational
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
99.84 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
99.84 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Sandbox payout planned maintenance Feb 16, 2025 14:00-15:00 SAST

Scheduled - Peach Payouts service provider will be performing planned maintenance on sandbox environment on Sunday afternoon, 16 February 2025. The system might be down intermittently for the duration of the maintenance.

In the event that you are making use of FTP, you will be affected and you will require new FTP credentials for the feature. Kindly reach out to support@peachpayments.com to obtain new credentials.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Feb 13, 2025 - 15:27 SAST
Mar 26, 2025

No incidents reported today.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 00:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 SAST
Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 16:19 SAST
Scheduled - TymeBank will be performing planned maintenance on their core banking database from 22:00 to 00:00 (midnight) on Sunday, 23 March. The system will be down intermittently for the duration of the maintenance as services will be restarted throughout.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Mar 20, 16:18 SAST
Mar 23, 2025
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Resolved - Our provider has informed that the issue has been resolved.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Mar 20, 12:22 SAST
Investigating - VOIP Telephone system is currently unavailable. Kindly reach out to Peach support using support@peachpayments.com and our agents will assist further.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Mar 20, 10:51 SAST
Completed - The scheduled maintenance has been completed.
Mar 20, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 01:00 SAST
Scheduled - Capitec Pay will be performing planned maintenance on Electrum from 01:00 to 02:00 on Thursday, 20 March 2025. There may be 1 to 2 minutes of downtime during the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Mar 19, 10:29 SAST
Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 08:09 SAST
Update - We will be undergoing scheduled maintenance during this time.
Mar 19, 08:09 SAST
Scheduled - Capitec will be having their electrum maintenance change from 01:00 to 01:10 on Wednesday, 19 March. The system might be down for the duration of the maintenance. The Capitec Team will be on standby in event of any system issue.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Mar 18, 05:04 SAST
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Completed - The scheduled maintenance has been completed.
Mar 13, 22:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 22:00 SAST
Scheduled - We will be performing planned maintenance on In Store services from 22:00 to 22:30 today, 13 March. We have various safeguards in place but the system might be down intermittently for the duration of the maintenance. Online transactions are not impacted.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Mar 13, 16:45 SAST
Mar 12, 2025

No incidents reported.