Investigating - ZeroPay are currently experiencing an issue where transactions are intermittently failing. Our team has already reported the issue to ZeroPay provider and they are investigating and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

May 05, 2025 - 15:48 SAST
Investigating - We are currently experiencing an issue with Google Pay Processing . Our team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Mar 19, 2025 - 11:01 SAST

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Peach card processing platform Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
99.99 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
99.98 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
99.99 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
99.96 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Degraded Performance
90 days ago
100.0 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring ? Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Degraded Performance
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing ? Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Operational
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
ZeroPay Degraded Performance
Pay by bank EFT Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
99.99 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
99.99 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BankservAfrica PayShap planned maintenance May 19, 2025 01:00-05:00 SAST

Please be advised of scheduled maintenance on BankservAfrica PayShap application and infrastructure that will affect Payouts service.

Maintenance Type: BankservAfrica Payshap Application and infrastructure
Date/Time: Monday, 19th May 2025, 01:00-05:00 SAST.
Estimated maintenance period: 4 hours.

Notes: During the maintenance period, access to PayShap-based services and applications will be unavailable for up to two hours in this four hour window.

Posted on May 15, 2025 - 13:16 SAST

Peach Apple Pay maintenance. May 19, 2025 06:00-08:00 SAST

We will be performing a scheduled maintenance on our Apple Pay product.

Date: Monday, 19 May 2025
Time: 06:00 – 08:00 SAST

During this maintenance window, customers may experience a brief interruption in processing Apple Pay transactions.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Posted on May 16, 2025 - 12:16 SAST
May 17, 2025

No incidents reported today.

May 16, 2025

No incidents reported.

May 15, 2025
Resolved - This incident has been resolved.
May 15, 20:38 SAST
Monitoring - We are seeing some successful Mpesa transactions being processed.

We will continue to monitor and update this status page.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

May 15, 19:00 SAST
Investigating - Please note we are currently seeing all Mpesa transactions failing. We are engaging with the Mpesa team to investigate, and we will keep you updated as they progress.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

May 15, 17:51 SAST
May 14, 2025
Resolved - The issue has been resolved. The service provider confirmed that the system is operating as expected.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

May 14, 09:38 SAST
Update - We are continuing to investigate this issue.
May 14, 08:32 SAST
Investigating - We are currently experiencing an issue with EFT Processing. Our team has escalated it to our service provider and they are currently investigating.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

May 14, 08:27 SAST
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Completed - The scheduled maintenance has been completed.
May 10, 22:45 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 22:00 SAST
Scheduled - Paysoft will be performing planned maintenance on the payout platform from 22:00 to 22:45 on Saturday, 10 May. The team will be conducting scheduled maintenance to enhance security on their web server and add capacity to the back-end processing.

The following system services will be impacted for the duration of the maintenance.
- Transactional Platform
- Secure application
- API
- Secure FTP

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

May 6, 11:45 SAST
May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Completed - The scheduled maintenance has been completed.
May 7, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 01:00 SAST
Scheduled - 1ForYou will be conducting routine maintenance from 01:00AM to 05:00AM on Wednesday, 7 May 2025. Downtime is expected during this maintenance window.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

May 2, 14:57 SAST
May 6, 2025
Completed - The scheduled maintenance has been completed.
May 6, 07:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 06:00 SAST
Scheduled - We will be performing a scheduled maintenance on our Checkout service.

Date: Tuesday, 6 May 2025
Time: 06:00 – 07:00 SAST

We have implemented multiple safeguards, and no downtime is expected during this maintenance window.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 30, 12:18 SAST
May 5, 2025

Unresolved incident: ZeroPay experiencing degraded performance.

May 4, 2025
Completed - The scheduled maintenance has been completed.
May 4, 02:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 01:00 SAST
Scheduled - Capitec will be performing planned critical upgrade on their payment services from 01:00 to 02:30 on Sunday, 4 May. The payment services will be down for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 30, 15:28 SAST
May 3, 2025

No incidents reported.