Checkout Webhooks
Update - We are continuing to monitor for any further issues.
Jul 22, 2025 - 14:29 SAST
Monitoring - We have fixed the issue. We are monitoring.

We had been experiencing an issue where transactions are being processed successfully, but the associated webhooks are failing to update to a success status. This was resulting in merchants receiving failed webhooks even though customers have been debited.
As a fix, we are manually setting the runtime version of affected to a previous working version. We are also investigating setting lambdas to manual updates to prevent similar issues in the future.


We apologise for any inconvenience caused. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 22, 2025 - 14:29 SAST
Investigating - Our Peach Payments Eng teams are investigating a webhook related issue.
Our teams are currently in a warroom.

We will provide further updates as the investigation progresses.

We apologise for any inconvenience caused. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 22, 2025 - 14:12 SAST
WooCommerce Bin Attacks-Low Impact
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 2025 - 16:34 SAST
Investigating - We have identified a low impact BIN attack targeting a number of WooCommerce merchants. To contain this, we are whitelisting South African cards only for the affected merchants. Meaning that foreign cards would not be successfully processed.

Please implement the following steps on your plugin settings to mitigate this:
•WooCommerce admin portal
•Click WooCommerce>Select Settings
•Go to the Payments tab
•In the payment methods list>click Peach Payments
•Select Enable Peach Payments Gateway
•Under Checkout Options>select Consolidated Payments only and remove the Card Payments option

The Consolidated Payments option still includes card payments for legitimate transactions, so normal processing will continue for genuine customers. This adjustment will help block fraudulent attempts moving forward.

Merchants whose transactions are unaffected will continue to process as normal.

We apologise for any inconvenience caused and will continue to update this status page as we make progress.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 18, 2025 - 12:21 SAST

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Uptime over the past 90 days. View historical uptime.
Peach card processing platform Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Peach Payout Services Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Partial Outage
90 days ago
99.76 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Partial Outage
90 days ago
98.37 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
90 days ago
100.0 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring ? Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Operational
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing ? Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Operational
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
ZeroPay Operational
Pay by bank EFT Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
100.0 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
100.0 % uptime
Today
In-store card processing - Nedbank Card Present Operational
90 days ago
100.0 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 23, 2025

No incidents reported today.

Jul 22, 2025
FNB experiencing card payment issues
Resolved - We can confirm the FNB fix has resolved the issue and the affected FNB customers have received a In-App message for affected FNB customers.

We apologise for any inconvenience caused. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 22, 14:07 SAST
Monitoring - FNB has informed that a fix has been implemented. All the impacted cardholders have received a notification message from FNB stating that the debited fund will be reversed. We are actively monitoring the transaction processing and will alert FNB in case that we notice any issue.

We apologise for any inconvenience caused and thank you for your patience while the FNB team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 18, 16:25 SAST
Identified - The FNB teams have been working around the clock to identify the cause of the rejections and is affecting FNB Virtual cards.
FNB have confirmed, this is occurring across all platforms and partners.

The FNB team is currently working on the fix and will be releasing communication to their affected card holders when the fix has been made live. As this is in testing at the moment, FNB are not able to provide timelines.
Jul 16, 09:19 SAST
Investigating - FNB issued card holders are currently experiencing card payment issues resulting in merchants' customers being debited for failed transactions. Our team has already escalated the issue with FNB team and they are working to resolve it as soon as possible.

FNB has confirmed the issue is on their end and the rejection relates to CVV errors.

For transactions that have already been processed and FNB card holders have been debited, FNB team advised that the FNB customers must log the queries via the FNB banking app or on the FNB website, the request would be to reverse the funds.

We apologise for any inconvenience caused. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 15, 10:00 SAST
Jul 21, 2025

No incidents reported.

Jul 20, 2025
SCM-1378289 Paysoft/ABSA planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 21:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 14:00 SAST
Scheduled - ABSA will be performing planned maintenance on their banking channels from 14:00 to 21:00 on Sunday, 20 July. This will affect the following services:

- All Realtime Payments
- Mandates

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 17, 14:38 SAST
CHG0125557- Nedbank planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 07:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:01 SAST
Scheduled - The Nedbank technical team will carry out planned maintenance and a hardware refresh of the Outside Distribution Switches at Teraco Isando on Sunday, 20 July, from 00:01 to 07:00.

While connectivity interruptions are not expected, there may be brief blips during switch and firewall failovers. Application testers will be on site to perform pre-change checks, monitor the maintenance, and conduct post-change testing.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 16, 14:14 SAST
Jul 19, 2025

No incidents reported.

Jul 18, 2025

Unresolved incident: WooCommerce Bin Attacks-Low Impact.

Jul 17, 2025
Capitec Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 01:00 SAST
Scheduled - Capitec will be performing system maintenance on Thursday, 17 July 2025, from 01:00 AM to 03:00 AM. A brief downtime of approximately 15 minutes is expected during this maintenance window.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 16, 14:21 SAST
Jul 16, 2025
Service Interruption ABSA card processor
Resolved - This morning, we experienced card transaction declines processing through our ABSA connector. The Peach team reached out to ABSA team and on investigation, it was identified that the processing link was down due to a critical network change implemented on ABSA side.

Transactions were impacted and the service was restored at 05:29 following ABSA intervention. We apologise for any inconvenience caused and thank you for your patience while the team worked on the issue.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 16, 03:00 SAST
Jul 15, 2025
Peach EFT intermittent processing issue
Resolved - The issue has been resolved. We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 15, 19:29 SAST
Monitoring - We can see that the endpoints are back to normal and transactions are being processed successfully. We are monitoring the results.
Jul 15, 12:26 SAST
Investigating - We are currently experiencing an issue with EFT Processing. Our team has escalated it to our service provider and they are currently investigating.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 15, 11:51 SAST
Standard bank Issued Cards experiencing degraded performance
Resolved - The issue has been resolved.

We apologise for any inconvenience caused and thank you for your patience while the standard bank team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 15, 10:04 SAST
Monitoring - We can note that transactions are processing normally with Standard bank issued cards. We are currently monitoring and will continue to update this status page as we make progress.
Jul 15, 06:37 SAST
Investigating - Standard bank is currently experiencing degraded performance resulting in merchants' customers not being able to pay using Standard bank issued cards. Our team is investigating the issue with Standard bank team and will advise further.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 15, 02:15 SAST
Jul 14, 2025
Degraded performance on WIX
Resolved - The issue has been resolved.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 14, 19:03 SAST
Investigating - Peach connection with WIX is currently experiencing degraded performance resulting in merchants’ customers not being able to process transaction on WIX. Our team is investigating the issue and working the WIX team to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 14, 18:21 SAST
CHG0125963 - Nedbank planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 07:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:30 SAST
Scheduled - Nedbank technical team will be performing planned maintenance on replacement of End-of-Support Internal Firewall Distribution Switches at 105West from 01:30 to 06:00 on Monday, 14 July.
The services will be down for 5-10 minutes during the maintenance period. The Nedbank Postilion Realtime team will manage the service during this change.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 10, 14:36 SAST
CHG0126149 - Nedbank planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 20:00 SAST
Scheduled - Nedbank team will be performing their monthly production deployment from 20:00 on Sunday, 13 July to 05:00 on Monday, 14 July. Acquiring services may be affected during this period. The Nedbank Postilion Realtime team will manage the service during this change.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 10, 14:25 SAST
Jul 13, 2025
CHG0125547 - Nedbank planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:00 SAST
Scheduled - Nedbank technical team will be performing planned maintenance on replacement of End-of-Support Outside Distribution Switches at Bredell from 00:00 (midnight) to 06:00 on Sunday, 13 July. There is no anticipation for any downtime as the switches are dual connected and one switch will be replaced at a time. The Nedbank Postilion Realtime team will manage the service during this change.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 10, 14:28 SAST
ISR25.007 - ABSA planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 05:10 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:00 SAST
Scheduled - The ABSA team will be conducting an Integrated Software Release from 23:00 on Saturday, 12 July to 05:10 on Sunday, 13 July.
The following systems might be down intermittently for the duration of the maintenance:
Absa Issued 3DS Transactions,
Absa Online Banking,
Mobile Banking Application,
Telephone Banking

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 10, 14:56 SAST
Jul 12, 2025
Jul 11, 2025
Capitec Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 01:00 SAST
Scheduled - Capitec will be conducting maintenance on their app from 01:00AM to 03:00AM on Friday, 11 July 2025. During this maintenance period there might be Full/partial downtime.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 10, 14:01 SAST
Jul 10, 2025

No incidents reported.

Jul 9, 2025
Capitec Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 01:00 SAST
Scheduled - Capitec will be conducting maintenance on their Retail Core Banking Platform from 01:00AM to 02:00AM on Wednesday, 9 July 2025. During this maintenance period Capitec Pay will be impacted.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 8, 16:36 SAST
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