HappyPay degraged performance
Identified - Processing for HappyPay might be impacting due an issue with TLS certificate. Our team is investigating with the HappyPay team for resolution.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 28, 2026 - 12:48 SAST
Nedbank acquiring experiencing degraded performance
Update - MasterCard has identified the incorrect processing and have further escalated internally to their VIP Support. They are currently waiting for the investigation output from their Processing support team.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 16, 2026 - 08:39 SAST
Update - Our team is still investigating the issue together with VISA team.
Jul 14, 2026 - 16:28 SAST
Investigating - Merchants processing via Nedbank acquiring are currently experiencing degraded performance resulting in transactions declining with return code 800.100.180 (not supported by issuer). Our team is investigating the issue and working together with Nedbank team to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 14, 2026 - 11:40 SAST

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Uptime over the past 90 days. View historical uptime.
Peach card processing platform Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Peach Payout Services Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms Degraded Performance
90 days ago
100.0 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Operational
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
Happy Pay Degraded Performance
90 days ago
100.0 % uptime
Today
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Operational
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
ZeroPay Operational
Pay by bank EFT Operational
90 days ago
100.0 % uptime
Today
Callpay Operational
Nedbank Digital services Operational
90 days ago
100.0 % uptime
Today
RCS Operational
90 days ago
100.0 % uptime
Today
PayInc/Bankserv Operational
90 days ago
100.0 % uptime
Today
Absa Pay Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
100.0 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
100.0 % uptime
Today
In-store card processing - Nedbank Card Present Operational
90 days ago
100.0 % uptime
Today
Peach Payments Plugin or API Update Notifications Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update Operational
Peach Magento Plugin Update Operational
Peach Copy and Pay API Operational
Peach Server to Server API Operational
Peach Mobile SDK Updates and Changes Operational
Peach NopCommerce Plugin Updates Operational
Peach OpenCart Plugin Updates Operational
Peach Shopify Plugin Updates Operational
Peach Custom Host Checkout Redirect API Updates Operational
Peach Wix Plugin Updates Operational
PaySafe Update Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Peach platform API planned maintenance - 02 August 2026 Aug 2, 2026 01:00-05:00 SAST

We will be performing planned maintenance on our Platform API from 01:00 to 05:00 AM SAST on Sunday, 02 August 2026. We have various safeguards in place but the system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted on Jul 23, 2026 - 12:40 SAST

Production - PayInc planned maintenance - 17 August 2026 Aug 17, 2026 02:00-05:00 SAST

PayInc Networks will be performing planned system maintenance on their production platform.

Production Environment
Date: Monday, 17 August 2026
Time: 02:00 AM – 05:00 AM

During the maintenance window, services will be affected and there will be brief downtime of approximately 1 to 5 minutes as connectivity to PayInc services is impacted.

If you have any questions or concerns, please contact support@peachpayments.com or reach out to your Account Manager.
Posted on Apr 23, 2026 - 11:44 SAST
Jul 29, 2026

No incidents reported today.

Jul 28, 2026
Call Centre Service Disruption
Resolved - We experienced a temporary issue, 7mins, with our call centre lines that prevented some callers from reaching our support team via phone.

This issue has now been fully resolved, and all inbound and outbound call functionality is restored.

Please note that our support email channel (support@peachpayments.com) remained fully operational throughout the outage.

We sincerely apologise for any inconvenience this may have caused and thank you for your patience while our team worked to resolve the matter.
Jul 28, 10:32 SAST
Jul 27, 2026
GoTyme Bank Support Discontinued for Pay by Bank
Resolved - Peach Payments' Pay by Bank payment option no longer support GoTyme Bank. This change follows GoTyme Bank’s decision to discontinue the internet banking services required to process EFT transactions.

If you have any questions or concerns, please contact support@peachpayments.com or reach out directly to your account manager.
Jul 27, 11:34 SAST
1voucher Planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 01:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 01:00 SAST
Scheduled - Flash will be performing planned maintenance on their platform from 01:00 to 01:30 AM SAST on Monday, 27 July 2026. Their system will be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 23, 09:21 SAST
Jul 26, 2026

No incidents reported.

Jul 25, 2026
Happy Pay degraded performance
Resolved - The issue has been resolved. Merchants' customer can now pay using Happy Pay.

We apologise for any inconvenience caused and thank you for your patience while our team worked on the issue. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 25, 16:42 SAST
Investigating - Happy Pay is currently experiencing degraded performance resulting in merchants' customers not being able to complete payment. We have raised the issue with them and they working to resolve the issue.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 24, 12:51 SAST
Jul 24, 2026
Authentication issues affecting Dashboard and Checkout
Resolved - This incident has been resolved.
Jul 24, 19:31 SAST
Monitoring - We have resolved a brief issue affecting authentication on the Peach Dashboard and Checkout.

For approximately 10 minutes, users experienced temporary login and checkout authentication failures due to an issue with our third-party provider, Auth0. Existing authentication tokens remained valid throughout the incident, and background services were not impacted.

All systems are now fully restored and operating normally. We apologise for any inconvenience caused and will continue to update this status page as we make progress.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 24, 13:18 SAST
Jul 23, 2026
Capitec planned maintenance - 23 July 2026
Completed - The scheduled maintenance has been completed.
Jul 23, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 01:00 SAST
Scheduled - Please note that Capitec will be conducting planned maintenance on Thursday 23 July 2026 from 01:00 AM - 04:00 AM SAST.

During the maintenance window, clients will not be able to sign in to the App. A maintenance screen will be displayed for the duration of the outage.
Jul 22, 15:47 SAST
Jul 22, 2026
MauCAS degraded performance
Resolved - This incident has been resolved!
Jul 22, 12:16 SAST
Monitoring - Successful transactions are being observed again for MauCAS as we continue to monitor.
Jul 22, 08:24 SAST
Update - We are continuing to investigate this issue.
Jul 21, 14:03 SAST
Investigating - We are currently experiencing degraded performance affecting MauCAS services. Our team has reached out to MauCAS to investigate further and work towards a resolution.

We apologise for any inconvenience this may cause and will continue to provide updates on this status page as more information becomes available.

If you have any questions or concerns, please contact support@peachpayments.com or reach out to your Account Manager.
Jul 21, 13:49 SAST
blink by Emtel degraded performance
Resolved - This incident has been resolved!
Jul 22, 12:15 SAST
Monitoring - Successful transactions are being observed again for blink by Emtel as we continue to monitor.
Jul 22, 08:25 SAST
Investigating - We are currently experiencing degraded performance affecting blink by Emtel services. Our team has reached out to Emtel to investigate further and work towards a resolution.

We apologise for any inconvenience this may cause and will continue to provide updates on this status page as more information becomes available.

If you have any questions or concerns, please contact support@peachpayments.com or reach out to your Account Manager.
Jul 21, 14:00 SAST
Flash 1ForYou planned system maintenance - 22 July 2026
Completed - The scheduled maintenance has been completed.
Jul 22, 05:01 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:00 SAST
Scheduled - Flash will be performing planned maintenance on their platform from 01:00 to 05:00 AM SAST on Wednesday, 22 July 2026. The system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 17, 13:48 SAST
ABSA planned maintenance - CHG0776386
Completed - The scheduled maintenance has been completed.
Jul 22, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 22:00 SAST
Scheduled - ABSA will be performing Arista Network switches EOS upgrade - SDC Transport and SEN from Tuesday 21 July 2026 at 22:00pm to Wednesday 22 July 2026 at 05:00am.

During the maintenance window, ABSA do not expect any service impact. However, intermittent connectivity may be experienced.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 3, 08:10 SAST
Jul 21, 2026
Peach's Dashboard planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 06:15 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 05:15 SAST
Update - We will be undergoing scheduled maintenance during this time.
Jul 20, 12:37 SAST
Scheduled - We will be undergoing some maintenance on our Peach Dashboard on Tuesday, 21 July 2026 from 5:15 to 6:15 AM SAST. Although we do not anticipate downtime, its availability may be intermittent during this time.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 21, 05:15 SAST
ABSA planned maintenance - CHG0778515
Completed - The scheduled maintenance has been completed.
Jul 21, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:00 SAST
Scheduled - ABSA will be performing Failover testing and code upgrade from version 7.2.10 to version 7.2.13 for Teraco Johannesburg from Monday 20 July 2026 at 22:00pm to Tuesday 21 July 2026 at 05:00am.

During the maintenance window, ABSA do not expect any service impact. However, intermittent connectivity may be experienced.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 3, 08:09 SAST
Jul 20, 2026
Jul 19, 2026
Nedbank planned maintenance - CHG0154356 - 19 July 2026
Completed - The scheduled maintenance has been completed.
Jul 19, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 00:00 SAST
Scheduled - Nedbank will be performing planned maintenance on their platform from 00:00 (midnight) to 06:00 SAST on Sunday, 19 July 2026.

They have various safeguards in place but the system might be down intermittently for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 15, 14:31 SAST
Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

Unresolved incident: Nedbank acquiring experiencing degraded performance.

Jul 15, 2026
Issue with 3DS for MasterCard
Resolved - This incident has been resolved.
Jul 15, 14:25 SAST
Monitoring - Successful 3DS authentications are being observed again for MasterCard.

We are monitoring.
Jul 15, 11:35 SAST
Identified - We are observing a failure with 3DS for MasterCard. Our Team are currently investigating with MasterCard. We apologise for any inconvenience caused and will continue to update this status page. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Jul 15, 09:38 SAST
1voucher Planned maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 01:00 SAST
Scheduled - 1voucher, Flash, will be performing planned system maintenance on their platform.

Date: Wednesday, 15 July 2026
Time: 01:00 AM – 05:00 AM

During the maintenance window, all services will be affected.

If you have any questions or concerns, please contact support@peachpayments.com or reach out to your Account Manager.
Jul 10, 13:00 SAST
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