Investigating - We are currently experiencing an issue with Google Pay Processing . Our team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Mar 19, 2025 - 11:01 SAST

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Peach card processing platform Operational
90 days ago
99.97 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
99.99 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
99.98 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
99.99 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
99.96 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Operational
90 days ago
100.0 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring ? Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Operational
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing ? Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Operational
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
100.0 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
99.97 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
99.97 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Flash 1ForYou planned system maintenance Apr 29, 2025 01:00-05:00 SAST

1ForYou will be conducting routine maintenance on their systems from 01:00AM to 05:00AM on Tuesday, 29 April 2025. No downtime is expected during this maintenance period.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Posted on Apr 25, 2025 - 08:24 SAST

Flash 1ForYou planned system maintenance Apr 29, 2025 10:00-12:00 SAST

1ForYou will be conducting system maintenance from 10:00AM to 12:00PM on Tuesday, 29 April 2025. During this time, authentication and transactional issues are to be expected.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Posted on Apr 25, 2025 - 08:31 SAST
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Completed - The scheduled maintenance has been completed.
Apr 23, 23:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 SAST
Scheduled - EFT Secure system is scheduled for temporary downtime Wednesday, 23 April 2025, starting at 22:00 SAST. The downtime may last for up to one hour.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 14, 10:52 SAST
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 23:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 SAST
Scheduled - EFT Secure system is scheduled for temporary downtime Thursday, 17th of April 2025, starting at 22:00 SAST. The downtime may last for up to one hour.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 11, 13:58 SAST
Apr 16, 2025
Resolved - We're increasing our throughput on our webhook retries.

We can confirm that webhooks will continue to filter through in priority order (repeatedly failing webhooks as a lower priority), expect slight delays in webhook retries as we work through the backlog.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 16, 18:49 SAST
Investigating - Service degradation (Checkout):
Merchants with webhooks in backoff will see delayed response.

Current our Engineers are working to restore the service. Webhooks retries are delayed.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 16, 18:40 SAST
Resolved - This incident has been resolved.
Apr 16, 08:16 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 14:57 SAST
Investigating - Please note we are currently seeing intermittent downtime with Mpesa transactions. The team is investigating, and we will keep you updated as they progress.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 15, 13:27 SAST
Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 SAST
Scheduled - Nedbank will be conducting a scheduled maintenance on Wednesday, April 16 2025, starting at 01:00AM to 06:00AM . During this change window there will be downtime of between 30 & 60 minutes that will affect transactions that are routed to Visa.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 10, 16:15 SAST
Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 11:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:00 SAST
Scheduled - 1ForYou will be conducting scheduled maintenance from 09:00AM to 11:00AM on Tuesday, 15 April 2025. During this time, you may experience authentication issues.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 10, 16:24 SAST
Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 02:00 SAST
Scheduled - 1ForYou will be conducting routine maintenance from 02:00AM to 05:00AM on Tuesday, 15 April 2025. During this time, you may experience authentication issues.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 14, 08:21 SAST
Apr 14, 2025
Resolved - This incident has been resolved.
Apr 14, 13:14 SAST
Monitoring - Our Engineers have restored the service to normal operating now
We're doing a root cause at the moment and will share with affected merchants.

We will continue to monitor.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 14, 12:03 SAST
Investigating - We are seeing unexpected reversals at some of our in-store merchants and are investigating.

This is a service interruption on instore.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 14, 11:59 SAST
Completed - The scheduled maintenance has been completed.
Apr 14, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:00 SAST
Scheduled - Nedbank will be conducting a deployment from Sunday, 13 April 2025 at 22:00AM to Monday, 14 April 2025 at 06:00. This release will include April 2025 Card Scheme Compliance items. During this period, Nedbank Acquiring Services may experience intermittent disruptions.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 11, 15:00 SAST
Apr 13, 2025
Completed - The scheduled maintenance has been completed.
Apr 13, 10:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 21:00 SAST
Scheduled - Discovery Bank has a scheduled maintenance from Saturday 21.00, 12 April 2025 to Sunday 10.00, 13 April 2025. During this time all Discovery Group systems will be impacted.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 11, 19:38 SAST
Completed - The scheduled maintenance has been completed.
Apr 13, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 01:00 SAST
Scheduled - Capitec Bank will be performing planned maintenance on Capitec failover, which will impact their production environment, from 01:00 to 03:00 on Sunday, 13 April 2025. All Capitec Pay transactions will be affected during the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 10, 16:29 SAST
Apr 12, 2025
Resolved - Bankserv Stability Update/Recovered Recovery noted on CNP Acquirer and ECI5
No further updates.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 12, 14:48 SAST
Update - Bankserv Stability Update

▪️Bankserv observing intermittent upstream challenges to both Master Card and Visa.
▪️P1 support calls raised with both service providers for further investigations.

Apr 12, 12:30 SAST
Investigating - We have been informed by BankservAfrica that MasterCard are currently experiencing challenges impacting eCommerce and related services.
This may be seen both 3DSecure and non3Dsecure

We will keep a close eye on the environment until stability has been established.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 12, 11:47 SAST
Resolved - This incident has been resolved.
Apr 12, 12:03 SAST
Identified - The issue has been identified and a fix is being implemented.
Apr 12, 11:26 SAST
Investigating - Please note we are currently seeing intermittent downtime with MCB Juice transactions. The team is investigating, and we will keep you updated as they progress.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 12, 11:22 SAST
Completed - The scheduled maintenance has been completed.
Apr 12, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 01:00 SAST
Scheduled - Capitec Bank will be performing planned maintenance which may impact their once-off payment services, from 01:00 to 02:00 on Saturday, 12 April 2025. The impact will be intermittent with possibility of total downtime for Partners who do not make use of Batch Settlement.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Apr 11, 12:28 SAST