Nedbank Direct EFT - IOS degraded performance
Investigating - We are seeing iOS/Safari issues where Nedbank Direct EFT is not loading in i-frames - we are working with our Nedbank partners to remedy this problem as soon as possible
Mar 14, 2024 - 10:47 SAST

About This Site

Welcome to Peach Payment's real-time and historical data on system performance, which includes payment processing performance.
Kindly note that we will only send notifications for incidents that have been verified (internally or with a partner or third party) therefore time needs to allow for this verification to occur, which may result in a delay in updating.

Uptime over the past 90 days. View historical uptime.
Peach card processing platform Operational
90 days ago
99.99 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Plugins and Platforms Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
WooCommerce Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Payment API Operational
90 days ago
100.0 % uptime
Today
Wix Operational
90 days ago
100.0 % uptime
Today
Payment Links Operational
90 days ago
100.0 % uptime
Today
PaySafe Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
Card portal (BIP) ? Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Freshdesk Peach Payments Support email Operational
90 days ago
100.0 % uptime
Today
Dashboard - Peach Payments Operational
90 days ago
100.0 % uptime
Today
Third-party Platforms ? Degraded Performance
90 days ago
99.99 % uptime
Today
1Voucher Operational
A+ Operational
Absa card acquiring ? Operational
ApplePay Operational
Capitec Pay Operational
90 days ago
99.97 % uptime
Today
Debit Orders Operational
90 days ago
100.0 % uptime
Today
EFT Secure Operational
Equity Bank Kenya Operational
90 days ago
100.0 % uptime
Today
FinChoice Operational
90 days ago
100.0 % uptime
Today
FNB card acquiring Operational
I&M Bank Acquiring - Kenya Operational
90 days ago
100.0 % uptime
Today
Instant EFT by Peach Payments Operational
90 days ago
100.0 % uptime
Today
Issuing systems for Card processing ? Operational
Nedbank card acquiring Operational
MCB Bank Mauritius Operational
90 days ago
100.0 % uptime
Today
Mobicred Operational
MPESA Operational
Nedbank Direct EFT Degraded Performance
90 days ago
100.0 % uptime
Today
Payflex Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Peach card acquiring Operational
Planet Payments Multi Currency Payments Operational
90 days ago
99.99 % uptime
Today
Scan to Pay (Masterpass) Operational
Standard Bank card acquiring Operational
90 days ago
100.0 % uptime
Today
Tyme bank card Operational
90 days ago
100.0 % uptime
Today
In-store card processing Operational
90 days ago
100.0 % uptime
Today
In-store card processing - Absa Card Present Operational
90 days ago
100.0 % uptime
Today
Peach Payments Plugin or API Update Notifications ? Operational
90 days ago
100.0 % uptime
Today
Peach WooCommerce Plugin Update ? Operational
Peach Magento Plugin Update ? Operational
Peach Copy and Pay API ? Operational
Peach Server to Server API ? Operational
Peach Mobile SDK Updates and Changes ? Operational
Peach NopCommerce Plugin Updates ? Operational
Peach OpenCart Plugin Updates ? Operational
Peach Shopify Plugin Updates ? Operational
Peach Custom Host Checkout Redirect API Updates ? Operational
Peach Wix Plugin Updates ? Operational
PaySafe Update ? Operational
Payments API Custom Integration Update Operational
90 days ago
100.0 % uptime
Today
MSDK Updates Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024
Peach Checkout Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 06:15 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 05:30 SAST
Scheduled - We will be performing planned maintenance on Checkout from 5:30am to 6:15am on Thursday, 21st of November 2024.

Please reach out to support@peachpayments.com with any questions or concerns.
Nov 20, 14:51 SAST
Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Scan to Pay OTP SMS Delivery
Resolved - The incident has been resolved on the provider's side. SMSs are now being delivered successfully. The Scan to Pay team will continue to monitor for stability.
Nov 14, 19:29 SAST
Investigating - Scan to Pay provider has advised that currently, they are haivng issue with regards to the delivery of OTP SMS.

They have escalated the issue to their service provider for investigation. The team are working to resolve the issue. Please reach out to support@peachpayments.com with any questions or concerns.
Nov 14, 07:03 SAST
Nov 13, 2024
1Voucher recon maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 SAST
Scheduled - Please note that the 1Voucher team will be performing Emergency maintenance which will cause a delay in recon files for the 1Voucher payment method.

Downtime period required for maintenance : [Wednesday, 13 November at 00:00 AM SAST - 05:00 AM SAST].

Please reach out to support@peachpayments.com with any questions or concerns.
Nov 12, 16:58 SAST
Bankserv Change Notification
Completed - The scheduled maintenance has been completed.
Nov 13, 00:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:01 SAST
Update - Bankserv will be updating the timezone of their 3DSecure ACS. This will increase resilience on 3DSecure transactions.

Impact: there will be no transaction impact as only one instance will be updated at a time.

Change Window: 13 November 2024 00:00 am SAST to 00:30 am SAST

Please reach out to support@peachpayments.com with any questions or concerns.
Nov 12, 19:00 SAST
Scheduled - Bankserv will be updating the timezone of their 3DSecure ACS. This will increase resilience on 3DSecure transactions.

Impact: there will be no transaction impact as only one instance will be updated at a time.

Change Window: 13 November 2024 00:00 am SAST to 00:30 am SAST

Please reach out to support@peachpayments.com with any questions or concerns.
Nov 12, 18:48 SAST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
In-store card processing - Transaction failures
Resolved - This incident has been resolved.
Nov 8, 14:14 SAST
Update - Please note we're currently seeing intermittent errors on In-store Card Processing.

Our team is currently investigating this and we will provide updates as they become available.

Please reach out to support@peachpayments.co with any questions or concerns.
Nov 8, 14:06 SAST
Investigating - We are currently investigating this issue.
Nov 8, 14:02 SAST
Nov 7, 2024
Capitec App Issues
Resolved - This incident has been resolved.
Nov 7, 11:32 SAST
Investigating - Please note that Capitec is currently experiencing issues with their app. This is resulting in high error rates for Capitec Pay.

The Capitec team is currently investigating and we will provide updates as they progress.

Please reach out to support@peachpayments.com with any questions or concerns.
Nov 7, 09:28 SAST
Planned Maintenance - Checkout Integration
Completed - The scheduled maintenance has been completed.
Nov 7, 04:40 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 04:24 SAST
Scheduled - We will be performing planned maintenance on Checkout from 04:00 am to 05:00 am on Thursday, 7th of November 2024.

We have various safeguards in place to ensure a smooth maintenance window with no downtime, but the system might potentially be intermittent for the duration of the maintenance.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Nov 5, 14:23 SAST
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