Maintenance 1: 018/2024 BankservAfrica Network Upgrade changes
Scheduled Maintenance Report for Peach Payments
Completed
The scheduled maintenance has been completed.
Posted Sep 08, 2024 - 05:00 SAST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2024 - 00:15 SAST
Scheduled
BankservAfrica will upgrade the Managed Network Service (MNS) firmware and software of the MSE devices and core switches in Randburg, Selby and Teraco Isando. These changes are pertinent from a governance and audit perspective to bring all these devices to the latest recommended firmware version to ensure overall stability on the MNS.

All network changes have been planned with minimal impact; however, there might be intermittent network disruption during these change windows for all inbound connections to Selby and Randburg and Teraco sites respectively when the switches reboot during the individual changes.

Implementation will be conducted at the below times. Note that although five hours has been allocated to the implementations per change, the actual implementations will likely take only a fraction of the time allocated. The remainder of the time will be utilised for monitoring network stability and performance post implementation.

Part 1 - Randburg MSEs and core switches upgrade change

Randburg hosted services will be unreachable for 30 minutes. There is potential impact to the following services, to minimise impact one device will be upgraded at a time and services will be switched to Selby for the duration of the change.

o PayShap
o API Connections for AVS-R and RTC
o Delivery
o AC Batch (Mandates & Collections), AC Realtime Mandates
o AVS Batch and AVS-R
o RTC (Batch and Realtime)
o Fraud Intelligence (previously TFM)
o CNP (DNS) o Card Online [ATM, POS SMS (Debit Card), POS DMS (Credit Card)]
o Cash Logix Administrator
o TCIB
o BSA Website, Member Centre & Fraud Intelligence Community Portal
o OnBase

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.
Posted Sep 03, 2024 - 06:31 SAST
This scheduled maintenance affected: Peach card processing platform and Third-party Platforms (Absa card acquiring, FNB card acquiring, Standard Bank card acquiring).