Card Payments Affected on New Endpoint

Incident Report for Peach Payments

Resolved

From 02:00 SAST to 08:31 SAST, card transactions on card.peachpayments.com were not being processed. At 08:31 SAST, Peach Payments engineers resolved the issue and card transactions started processing successfully.

We deeply apologise for any inconvenience caused and are investigating multiple ways to ensure this doesn't happen again.
If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Posted Sep 30, 2024 - 08:53 SAST

This incident affected: Peach card processing platform, Checkout, Third-party Platforms (Absa card acquiring, FNB card acquiring, I&M Bank Acquiring - Kenya, Issuing systems for Card processing, Nedbank card acquiring, MCB Bank Mauritius, Peach card acquiring, Planet Payments Multi Currency Payments, Standard Bank card acquiring, Tyme bank card), and Plugins and Platforms (Payment API, Payment Links).