Intermittent Scan to Pay Voucher Failures

Incident Report for Peach Payments

Resolved

This incident has been resolved.

Posted Aug 21, 2026 - 16:07 SAST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 21, 2026 - 07:38 SAST

Investigating

Our downstream payment partner, Scan to Pay (Masterpass), is experiencing intermittent downtime. Their team is currently investigating, and we will post updates as progress is made.

Customers may experience intermittent transaction failures when attempting to make payments using Scan to Pay Vouchers. This may result in some voucher-based transactions being unsuccessful.

For any questions or concerns, please contact us at support@peachpayments.com or reach out to your Account Manager.

Posted Aug 20, 2026 - 15:34 SAST

This incident affected: Third-party Platforms (Scan to Pay (Masterpass)).