Mobicred is experiencing degraded performance

Incident Report for Peach Payments

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 13, 2026 - 22:53 SAST

Investigating

Mobicred is currently experiencing degraded performance resulting in merchants' customers not being able to pay using Mobicred. Our team is investigating the issue and working to resolve it as soon as possible.

We apologise for any inconvenience caused and will continue to update this status page as we make progress. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Posted Oct 13, 2026 - 19:15 SAST

This incident affects: Support (Console, Card portal (BIP), Phone Support, Freshdesk Peach Payments Support email, Dashboard - Peach Payments), Plugins and Platforms (Magento, WooCommerce, Shopify, Payment API, Wix, Payment Links, PaySafe), Peach card processing platform, Checkout, Peach Payout Services, Third-party Platforms (1Voucher, A+, Absa card acquiring, ApplePay, Capitec Pay, Debit Orders, EFT Secure, Equity Bank Kenya, FinChoice, FNB card acquiring, Happy Pay, I&M Bank Acquiring - Kenya, Instant EFT by Peach Payments, Issuing systems for Card processing, Nedbank card acquiring, MCB Bank Mauritius, Mobicred, MPESA, Nedbank Direct EFT, Payflex, PayPal, Payouts, Peach card acquiring, Planet Payments Multi Currency Payments, Scan to Pay (Masterpass), Standard Bank card acquiring, Tyme bank card, ZeroPay, Pay by bank EFT, Callpay, Nedbank Digital services, RCS, PayInc/Bankserv, Absa Pay, UPI), Peach Payments Plugin or API Update Notifications (Peach WooCommerce Plugin Update, Peach Magento Plugin Update, Peach Copy and Pay API, Peach Server to Server API, Peach Mobile SDK Updates and Changes, Peach NopCommerce Plugin Updates, Peach OpenCart Plugin Updates, Peach Shopify Plugin Updates, Peach Custom Host Checkout Redirect API Updates, Peach Wix Plugin Updates, PaySafe Update, Payments API Custom Integration Update, MSDK Updates), and In-store card processing (In-store card processing - Absa Card Present, In-store card processing - Nedbank Card Present).