High rate of declines for M-PESA transactions

Incident Report for Peach Payments

Update

We are still seeing rejections and M-Pesa have identified and implementing a fix, no ETA as yet

Posted Dec 12, 2025 - 11:03 SAST

Monitoring

we are currently monitoring as the event has cleared

Posted Dec 12, 2025 - 10:50 SAST

Investigating

We are currently reaching out to our downstream partner to determine the high rate of rejections, we will update as we are able to determine the cause

Posted Dec 12, 2025 - 10:42 SAST

This incident affects: Third-party Platforms (MPESA).