Authentication issues affecting Dashboard and Checkout

Incident Report for Peach Payments

Resolved

This incident has been resolved.

Posted Jul 24, 2026 - 19:31 SAST

Monitoring

We have resolved a brief issue affecting authentication on the Peach Dashboard and Checkout.

For approximately 10 minutes, users experienced temporary login and checkout authentication failures due to an issue with our third-party provider, Auth0. Existing authentication tokens remained valid throughout the incident, and background services were not impacted.

All systems are now fully restored and operating normally. We apologise for any inconvenience caused and will continue to update this status page as we make progress.

If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Posted Jul 24, 2026 - 13:18 SAST

This incident affected: Checkout and Support (Dashboard - Peach Payments).