Sandbox - card transaction failure

Incident Report for Peach Payments

Investigating

We are currently investigating an issue affecting card transactions in the Sandbox environment, where transactions are failing with 100.390.111 Communication Error to Scheme Directory Server.

Our teams are actively working to identify the root cause and resolve the issue. Further updates will be shared on this page as soon as more information becomes available.

If you have any questions or require assistance, please contact support@peachpayments.comor reach out to your Account Manager.

Posted Sep 21, 2026 - 14:03 SAST

This incident affects: Peach card processing platform.