Scan to Pay intermittent transactions failures

Incident Report for Peach Payments

Resolved

This incident has been resolved.

Posted Oct 15, 2025 - 02:53 SAST

Update

We are continuing to investigate this issue.

Posted Oct 15, 2025 - 02:52 SAST

Investigating

Scan to Pay have advised of an incident affecting some customers. Due to the disconnection of some of their bank nodes, some customers may not be able to complete their transactions because the connection is unavailable.

Both root cause and resolution time are still unknown.

Posted Oct 15, 2025 - 02:16 SAST

This incident affected: Third-party Platforms (Scan to Pay (Masterpass)).