Capitec App intermittent performance

Incident Report for Peach Payments

Resolved

Capitec:
16 Nov - 23:00 We are experiencing an issue where some clients can’t log in to the app to approve payments.
A code red has been initiated and we’ll provide feedback as soon as possible.

17 Nov - 00:00 All services have been restored, we'll continue to monitor. Apologies for any inconvenience caused!

We apologise for any inconvenience caused. If you have any questions or concerns, please contact support@peachpayments.com or your account manager.

Posted Nov 16, 2023 - 23:00 SAST